FAQS

Get Informed

HOW LONG IS SHIPPING AND WHICH COUNTRIES DO YOU SHIP TO?

Our production time is 7-14 days and we ship worldwide! Delivery time varies depending on your location. However delivery is usually 5-7 days for most European countries and the UK. Please check delivery times at the checkout for your country. 

DO YOU ACCEPT RETURNS?

Yes we gladly accept returns on non personalised items only. Items must be returned in the original unused condition.

WHERE ARE YOUR BASKETS PRODUCED?

Our baskets are sourced in Morocco and are all made by hand by our skilled artisans. The leather is handcrafted and added in our workshop in Spain and we personalise each order individually making each one completely unique!

WHERE CAN I FIND YOUR FULL COLLECTION AND BUYER REVIEWS?

Our full collection is available on our instagram or visit our Etsy shop for more straw baskets and buyer reviews!