FAQS

Get Informed

HOW LONG IS SHIPPING AND WHICH COUNTRIES DO YOU SHIP TO?

DO YOU ACCEPT RETURNS?

We gladly accept returns on non personalised items however cannot accept returns on personalised orders. Items must be returned in the original unused condition.

WHERE ARE YOUR BASKETS PRODUCED?

Our baskets are sourced in Morocco and are all made by hand by our skilled artisans. The leather is handcrafted and added in our workshop in Spain and we personalise each order individually making each one completely unique!

DO YOU SELL WHOLESALE?

If you are looking to stock our baskets in your store or would like to place a bulk order for an event, please contact us!


 

Our full collection is available on our instagram @thestrawbasketcompany

Our production time is 7-14 days and we ship worldwide! Delivery time varies depending on your location. However delivery is usually 5-7 days for most European countries and the UK. Please check delivery times at the checkout for your country.